Skip to content

Cart

Your cart is empty

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

WHEN DOES THE SALE START?

NZDT - 11 November 10am

AEDT - 11 November 8am
EST - 10 November 4pm

HOW LONG WILL SHIPPING TAKE DURING BLACK FRIDAY?

We will be working very hard to ensure all orders placed during our Black Friday Sale are being processed as quickly as possible. Due to the heavy demand, we've taken all measures available to resource up our pick-pack and fulfilment teams to ensure your order is dispatched as a priority. Instead of our usual 3-5 day turnaround, we expect to dispatch and deliver your order within 6-10 working days. We appreciate your understanding and patience during one of our busiest periods

HOW LONG WILL THE SALE GO FOR?

We haven't confirmed the end time yet. So if you have your eye on a specific item, we recommend buying while stocks last. A lot of sizes are expected to sell out quick, so don't hesitate.

WHAT HAPPENS IF I BUY SOMETHING AND ITS OUT OF STOCK

We are doing everything we can to ensure this won’t happen. However, sometimes it’s impossible to avoid with the surge of demand for sought after products over this period. For whatever reason, if the item you purchased is out of stock our support team will be in touch with a swift resolution.

CAN I USE A DISCOUNT CODE?

No. Everything will already be discounted, so discount codes will not be valid for the duration of the sale.

WHAT IF I WANT TO RETURN AN ITEM I BOUGHT FROM THE BLACK FRIDAY SALE? 

All sales on discounted items throughout our End of Season Sale period are final. We will not be accepting returns, refunds or exchanges for products bought during this period.

WHEN DOES THE SALE START?

NZDT - 11 November 10am

AEDT - 11 November 8am
EST - 10 November 4pm

HOW LONG WILL SHIPPING TAKE DURING BLACK FRIDAY?

We will be working very hard to ensure all orders placed during our Black Friday Sale are being processed as quickly as possible. Due to the heavy demand, we've taken all measures available to resource up our pick-pack and fulfilment teams to ensure your order is dispatched as a priority. Instead of our usual 3-5 day turnaround, we expect to dispatch and deliver your order within 6-10 working days. We appreciate your understanding and patience during one of our busiest periods.

HOW LONG WILL THE SALE GO FOR?

We haven't confirmed the end time yet. So if you have your eye on a specific item, we recommend buying while stocks last. A lot of sizes are expected to sell out quick, so don't hesitate.

WHAT HAPPENS IF I BUY SOMETHING AND IT'S OUT OF STOCK

We are doing everything we can to ensure this won’t happen. However, sometimes it’s impossible to avoid with the surge of demand for sought after products over this period. For whatever reason, if the item you purchased is out of stock our support team will be in touch with a swift resolution.

CAN I USE A DISCOUNT CODE?

No. Everything will already be discounted, so discount codes will not be valid for the duration of the sale.

WHAT IF I WANT TO RETURN AN ITEM I BOUGHT FROM THE BLACK FRIDAY SALE? 

Unfortunately, all sales on discounted items throughout our sale period are final. We will not be accepting returns, refunds or exchanges for sale items. If you are needing to get in touch with us about this, please feel free to reach out to our support team at support@iloveugly.net